Help when you need it

EndsAt Support

Quick answers for timers, notifications, the always-awake display, and everything that happens when time is up.

Why didn’t my timer make a sound?

Open the full-screen display and make sure the control says Sound rather than Silent. Also check your iPhone’s volume, Focus mode, and notification settings. Silent Finish intentionally keeps the visual and haptic completion while muting the alert sound.

How do I keep the display awake?

Start a timer, open the full-screen View, and enable Keep Display Awake in EndsAt Settings. It works only while EndsAt is visible in the foreground. Manually locking your iPhone still turns the screen off.

Why did a notification arrive late or not appear?

Allow notifications when EndsAt asks. Review permission in iPhone Settings › Notifications › EndsAt. Focus modes and notification summaries may delay how iOS presents an alert.

How do I use the landscape dashboard?

Start a timer, tap View, then rotate your iPhone. Landscape emphasizes Remaining Time and the Relax animation. Tap the Relax area to cycle through its quiet motion styles.

What happens when I return after the finish time?

EndsAt keeps the original stop time and shows how late you are, so the deadline does not disappear simply because you missed the alert.

How do I reset local information?

Change or remove presets inside EndsAt, or delete the app from your iPhone to remove all locally stored timer details and preferences.

Still need help?

Email peng_yang@msn.com and include a short description of what happened. For privacy details, read the EndsAt Privacy Policy.